HELP & FAQ.

General

Why Clear?
Clear is the world’s first digital optical prescription. Our patented algorithms can model your eye and even simulate your vision. This allows us to personalize your prescription.
How does Clear work?
A simple answer of “clear” or “not clear”, along with your age, and gender, allows our algorithms to take advantage of various prescription factors such as contrast, refractive error, visual acuity, and more, in order to present the first tele-refraction platform that gives in-clinic results.
What makes Clear different from other optical telemedicine platforms I have seen?
Traditional telemedicine eye tests assess change in a patient’s visual acuity over time by asking the customer to distinguish several letters and shapes in the range of their current prescription. With a simple response of “clear” or “not clear”, Clear is the first telemedicine platform that digitally optimizes multiple prescription factors including: visual acuity, contrast, pupil size, accommodation, binocular balancing and more, in order to deliver clinically verified 20/20 prescriptions.

Your Prescription

I do not have my old prescription, can I still use Clear?
Absolutely! Our solution has been specifically designed and tested for patients with no original prescription.
I have a really strong prescription, can you give me a prescription?
Our technology has successfully validated prescriptions up to -8 diopters.
Do I still need to visit an eye doctor/optician?
Clear is not a substitute for a full eye exam, and we recommend you visit your optometrist for a full assessment of the health of your overall eye.